Job Timeline (Ref 14333-20)

A Timeline of this job can be seen below.

Arrived - 05-Dec-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Dec-2022
Repair Engineer : Martin Smith
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Tempur Remote Repair Details

Manufacturer : Tempur

Customers Fault Description : All the buttons do not work.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to be dead due to impacted battery terminals.

The terminals were replaced with a clip on style connector (see images), this is more  reliable.  Full functionality was restored. 

Remote Images