Job Timeline (Ref 14335-20)

A Timeline of this job can be seen below.

Arrived - 28-Nov-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Dec-2022
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Royal Cosy Fires Remote Repair Details

Manufacturer : Royal

Model : Cosy Fires

Customers Fault Description : The sensor holding the batteries appears to be missing - hence no contact made.

Remote Fixer Repair Response (see below) :

This Royal fire remote controller arrived safely from Hampshire and on inspection was found to have a badly corroded battery terminal from a battery leak

The terminal was replaced which restored full functionality (see testing video)

Fireplace Controller Testing Video

Remote Images