Flavel Emberglow Kinder B-63600 Remote Control Repair

Job Timeline (Ref 14350-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Flavel Emberglow Kinder B-63600 Remote Repair Details

Manufacturer
Flavel Emberglow
Model
Kinder B-63600
Customer's Fault Description
Sometimes there is no signal from the remote, other times it works and the fire turns on but then to turn the flames up/down or fire off there is no signal again, usually a couple of taps on the side gets it working again but not always.
Remote Fixer Repair Response

This Kinder remote controller arrived safely from Glasgow and on inspection the case was held together with silver tape (presumably to hold the battery cover into place)

On testing the remote would show erratic button functionality.

All 4 buttons and the battery cable were replaced which restored full functionality.  The original battery cable had signs of a battery leak, it is extremely important to not use the old battery in this item and to obtain a replacement (preferably a Duracell battery) 

The case was cleaned up after the tape removed. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Flavel Emberglow Kinder B-63600 Remote Control - Front Image

Flavel Emberglow Kinder B-63600 Remote Control - Back Image