Mertik Maxitrol Remote Control Repair

Job Timeline (Ref 14384-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Mertik Maxitrol Remote Repair Details

Manufacturer
Mertik Maxitrol
Customer's Fault Description
Replaced both sets of batteries but still not able to work both gas fires through remote controls. Gas fires can be operated manually without the remote controls.
Remote Fixer Repair Response

These remotes and receivers arrived safely and on testing the remote labeled B was found not to transmit a signal, this was due to a faulty US transducer in the handset.  This transducer was replaced which restored full functionality.  No issue was found with its corresponding receiver.

The remote and receiver marked A was found to be transmitting and subsequentially the receiver would respond as per normal operation.  As the communication protocol is functioning we cannot fault the remote part of the items. 

The repair payment on this page is for the repair to the remote labelled B. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol  Remote Control - Front Image

Mertik Maxitrol  Remote Control - Back Image