Job Timeline (Ref 14394-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Dec-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Dec-2022
Repair Engineer : Martin Smith
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Swann Remote Repair Details
Manufacturer : Swann
Customers Fault Description : Does not go left or up going right is sometimes a bit touchy and going down
Remote Fixer Repair Response (see below) :
This Swann remote arrived safely from Sutton-in-Ashfield and on testing was found to have various non functioning buttons.
The print was physically damaged by someone "scraping" the print and creating some open circuits. The print was reworked and then it was found that the true fault was caused by worn button contacts. Replacement conductive pads were glued under each of the worn buttons which restored full functionality.
The case was glued together due to the extensive damage caused prioer to arrival with us.
CCTV Controller Testing Video
Remote Images
