Job Timeline (Ref 14443-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Dec-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Dec-2022
Repair Engineer : Martin Smith
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Velux remote 3LR A01 WW Remote Repair Details
Manufacturer : Velux remote
Model : 3LR A01 WW
Customers Fault Description : Remote was immersed in water. After drying, it initially powered up, but would not open windows. It now will not power up.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be dead.
On opening there was contamination over many of the pins of one of the main ICs (see image).
The IC was cleared of all contaminants and also the negative terminals re-plated as it had signs of corrosion.
Full functionality was restored and the RF signal was tested as present (see testing video)
Window Controller Testing Video
Remote Images