Job Timeline (Ref 14456-20)
A Timeline of this job can be seen below.
Arrived - 07-Dec-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Dec-2022
Repair Engineer : Martin Smith
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Caple / Sirus RC100 Remote Repair Details
Manufacturer : Caple / Sirus
Model : RC100
Customers Fault Description : This remote will not factory reset, when i press the 3 middle buttons (+ - on/off) down together this should light up and stay lit up, before pressing the two outer bottoms (light/timer) to reset. i have done this in the last 6 months and it worked, it did it for me once last week but know seems to not want to play. if not re-pairable, are there any other remotes that would work with same frequency etc? checked and replaced battery also, no issues here. thanks for your help tom
Remote Fixer Repair Response (see below) :
This remote arrived safely from Sheffield and on testing was found to have erratic button response due to the PCB being loose inside the case.
The PCB mounting pin was broken, the board was hot glued firmly back into place which restored full functionality (see testing video)
Fan Controller Testing Video
Remote Images
