Job Timeline (Ref 14513-20)

A Timeline of this job can be seen below.

Arrived - 02-Feb-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Feb-2023
Repair Engineer : Martin Smith
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BOSE Remote Repair Details

Manufacturer : BOSE

Customers Fault Description : The remote no longer turns on. there is no longer any display on the screen and backlighting of the keys

Remote Fixer Repair Response (see below) :

This Bose remote arrived safely from France and on testing was confirmed to be dead.

This was due to a 1R resistor shattering in half.  This resistor was replaced which restored full functionality. 

Remote Images