Job Timeline (Ref 14535-20)

A Timeline of this job can be seen below.

Arrived - 16-Dec-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Jan-2023
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details

Manufacturer : Dimplex

Customers Fault Description : When you want to turn on the unit with the remote it clicks unit goes on then stops
With out the remote unit runs well manually But I need the remote to work because unit is on top of the door

Remote Fixer Repair Response (see below) :

This Dimplex remote arrived safely from Kettering and on testing was found to have a sluggish button response, in particular the left button was non responsive.

This was due to worn button contacts.  Replacement conductive pads were glued into place which restored full functionality. 

Fireplace Controller Testing Video

Remote Images