Westin RC001 Remote Control Repair

Job Timeline (Ref 14560-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Westin RC001 Remote Repair Details

Manufacturer
Westin
Model
RC001
Customer's Fault Description
I tried to follow the instructions to fix the problem. The remote is not sending the messages to the appliance. It functions on II, III, IIII only. Light button, on off and I level don’t work. I need to use main switch to turn it off.
Remote Fixer Repair Response

This Westin remote arrived safely from Hornchurch and on testing was found to have misaligned buttons.  This was due to a broken mounting pin for the PCB.

The PCB was hot glued firmly into place which restored full functionality to all buttons.  There was also signs of contamination on the PCB (see image), this was cleaned up. 

The battery cover is missing its retaining clip, this cannot be replaced and doesn't effect functionality but a small piece of tape can be used to prevent the cover falling off. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Westin RC001 Remote Control - Front Image

Westin RC001 Remote Control - Inside Image

Westin RC001 Remote Control - Back Image