Job Timeline (Ref 14579-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Dec-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Jan-2023
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Blanc screen. No signal.
Remote Fixer Repair Response (see below) :
This Velux remote arrived safely from France and on testing was found to be dead.
This was due to a tiny corrosion spot in the print. The print was reworked which restored full functionality.
Remote Images