Job Timeline (Ref 14596-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Dec-2022Remote Inspected
No Fault Found
Postage Payment Received
Returned - 03-Jan-2023
Repair Engineer : Martin Smith
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Gutmann Remote Repair Details
Manufacturer : Gutmann
Customers Fault Description : The remote suddenly stopped working. I replaced the batteries, and still no improvement. The extractor works manually on all functions
Remote Fixer Repair Response (see below) :
This Gutmann Extractor fan remote arrived safely from the Isle of Man and on testing using the supplied batteries was found to be transmitting as per normal on each button press.
The code being transmitted was tested against the stock database and was found to be normal.
It was concluded that the issue was most likely with the receiver itself.
Fan Controller Testing Video
Remote Images
