Job Timeline (Ref 14608-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Jan-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Jan-2023
Repair Engineer : Martin Smith
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Valor 843 Remote Repair Details
Manufacturer : Valor
Model : 843
Customers Fault Description : The red, on/off button has failed to operate for some time. The only method of turning the fire on/off is use of the control button at the bottom of the fire, which means removing the grate at the bottom of the fire. Batteries have been changed a number of times but this does not make any difference.
Remote Fixer Repair Response (see below) :
This Valor remote controller arrived safely from Liverpool and on testing was foudn to have non responsive or sluggish buttons (the on/off being the worst)
This was ue to worn button contacts, replacement conductive pads were glued under each of the buttons which restored full functionality.
Remote Images