Job Timeline (Ref 14648-20)

A Timeline of this job can be seen below.

Arrived - 30-Dec-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Jan-2023
Repair Engineer : Martin Smith
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Arcam Remote Repair Details

Manufacturer : Arcam

Customers Fault Description : Remote stopped working altogether recently. Before that it worked intermittently, and only when very close to the CD player.

Remote Fixer Repair Response (see below) :

This Arcam CD player (Alpha 5 model) remote controller arrived safely from Surbiton and on testing was confirmed to be dead.

The was found to be due to a faulty oscillator, a replacement was fitted which restored full functionality. 

Hi Fi System Controller Testing Video

Remote Images