Job Timeline (Ref 14692-20)

A Timeline of this job can be seen below.

Arrived - 06-Jan-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Jan-2023
Repair Engineer : Martin Smith
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Gazco /Mertik Maxitrol G6R-H4T5-GA Remote Repair Details

Manufacturer : Gazco /Mertik Maxitrol

Model : G6R-H4T5-GA

Customers Fault Description : Flashing battery light (despite new battery inserted) and initially an intermittent connectivity with the fire itself - sometimes it worked, other times not. Now it is not controlling the fire at all - which we are unable to turn on or off any more. The 4 Batteries inside the fire itself have also been changed - and still nothing operates from the remote control.

Remote Fixer Repair Response (see below) :

This Mertik Maxitrol remote arrived safely from Halifax and on testing was found to have a weak signal and erroneous battery indicator.

The regulator and battery cable were replaced which restored full functionality. 

Remote Images