Job Timeline (Ref 14915-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Jan-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Feb-2023
Repair Engineer : Martin Smith
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Neff Remote Repair Details
Manufacturer : Neff
Customers Fault Description : Have changed the battery. The RC works intermittently
Remote Fixer Repair Response (see below) :
This Neff Extractor fan remote controller arrived safely from Preston and on initial testing was found to be transmitting every time. It was only when talking to the customer when the remote was tapped that the fault happened.
The controller was then opened and the issue was found to be due to rusted battery contacts (see image). The terminals were etched clean and then solid continuous functionality was restored.
Fan Controller Testing Video
Remote Images
