Alpena coal effect balanced flue gas fire Remote Control Repair

Job Timeline (Ref 14918-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Alpena coal effect balanced flue gas fire Remote Repair Details

Manufacturer
Alpena
Model
coal effect balanced flue gas fire
Customer's Fault Description
Doesn't work. Only one of the buttons manages to turn on light,
Remote Fixer Repair Response

This remote arrived safely and on testing was found to have sluggish button response.

All 4 buttons and the battery cable was replaced which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Alpena coal effect balanced flue gas fire Remote Control - Front Image

Alpena coal effect balanced flue gas fire Remote Control - Back Image