Job Timeline (Ref 14964-20)

A Timeline of this job can be seen below.

Arrived - 28-Jan-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Feb-2023
Repair Engineer : Martin Smith
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Denon RC-1127 Remote Repair Details

Manufacturer : Denon

Model : RC-1127

Customers Fault Description : Remote not working following fall on hard floor

Remote Fixer Repair Response (see below) :

This Denon Compact stereo remote controller arrived safely and on testing was found to be transmitting but the volume buttons were non responsive.

On opening there was a small crack in the print that has already been worked on, this was checked and found to be fine.

The Volume button contacts were found to have suffered from contamination which had soaked through the button array.

The button contacts and PCB were cleared of all contaminants which restored full functionality. (see testing video) 

Remote Images