Job Timeline (Ref 15000-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Feb-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Feb-2023
Repair Engineer : Martin Smith
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Tempur Remote Repair Details
Manufacturer : Tempur
Customers Fault Description : Check all buttons
Remote Fixer Repair Response (see below) :
This Tempur remote arrived safely and on inspection 2 of the buttons were slightly high in resistance. After talknig to the customer it was decided to clean all the button contacts and re-shape the contacts to make a stronger connection. This was done which restored the low resistance on the buttons.
The cable and rest of the remote were tested as ok.
Remote Images