Dru Mertik G30-ZRHD Remote Control Repair

Job Timeline (Ref 15014-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Dru Mertik G30-ZRHD Remote Repair Details

Manufacturer
Dru Mertik
Model
G30-ZRHD
Customer's Fault Description
The off/down button appears to be stuck in an off position turning the fire off all the time
Remote Fixer Repair Response

This fireplace remote arrived safely from Appley Bridge and on testing the bottom button was found to have collapsed meaning it would be transmitting all the time.

The button was replaced which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Dru Mertik G30-ZRHD Remote Control - Front Image

Dru Mertik G30-ZRHD Remote Control - Back Image