Faber glance Remote Control Repair

Job Timeline (Ref 15032-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Faber glance Remote Repair Details

Manufacturer
Faber glance
Customer's Fault Description
There seems to be a battery issue. I have inserted a brand new battery and the low battery signal still flashes on the screen so I cannot use my fireplace. Also there is a lose wire from the attachment that connects on to the battery
Remote Fixer Repair Response

This fireplace remote arrived safely from Manchester and on inspection was found to have a damaged battery cable and faulty regulator.

Both were replaced which restored full functionality.

The customers supplied battery was drained due to the faulty regulator / cable. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Faber glance  Remote Control - Front Image

Faber glance  Remote Control - Inside Image

Faber glance  Remote Control - Back Image