Job Timeline (Ref 15057-20)

A Timeline of this job can be seen below.

Arrived - 06-Feb-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Mar-2023
Repair Engineer : Martin Smith
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Velux Remote Repair Details

Manufacturer : Velux

Customers Fault Description : The screen doesn't work, old batteries had leaked .
Its paired with a window and outdoor electric shutter that are hard to access, would be great to have it repaired without resetting and losing the existing pairing.

Remote Fixer Repair Response (see below) :

This Velux remote arrived safely from Wimbledon and on testing was found to have a blank illuminated display.

This was found to be due to corrosion spots in the print caused by contamination.  The print was reworked which restored full functionality. 

Remote Images