Job Timeline (Ref 15138-20)

A Timeline of this job can be seen below.

Arrived - 16-Feb-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Feb-2023
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Arcam solo Remote Repair Details

Manufacturer : Arcam solo

Customers Fault Description : Unresponsive due to leaking batteries. Changed batteries but no difference

Remote Fixer Repair Response (see below) :

This Arcam remote controller arrived safely from Newmilns and on testing was confirmed to be dead.

On opening there was signs of a battery leak.  The terminal was cleaned up and the crystalised acid which was all over the pins of the main IC was cleared.  Luckily corrosion hadn't started and full functionality was restored (see testing video) 

Hi Fi System Controller Testing Video

Remote Images