GAZCO - MERTIK MAXITROL G6R-H4T5-GA Remote Control Repair

Job Timeline (Ref 15197-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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GAZCO - MERTIK MAXITROL G6R-H4T5-GA Remote Repair Details

Manufacturer
GAZCO - MERTIK MAXITROL
Model
G6R-H4T5-GA
Customer's Fault Description
The controller is not holding the charge of the 9v new battery (we've tried 3 new ones). New battery is put in, shows 'full bars', then quickly goes to 'half bars'. It's hit and miss getting the fire on. When we have got it on we can't then get it off and there is no manual override on the fire (have to turn gas off at mains). Fire recently serviced and engineer confirmed controller fault.
Remote Fixer Repair Response

This Mertik Maxitrol remote arrived safely from Caldy and on testing was found to have an erroneous battery indicator meaning the regulator was at fault.

The regulator and battery cable were replaced which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

GAZCO - MERTIK MAXITROL G6R-H4T5-GA Remote Control - Front Image

GAZCO - MERTIK MAXITROL G6R-H4T5-GA Remote Control - Inside Image

GAZCO - MERTIK MAXITROL G6R-H4T5-GA Remote Control - Back Image