Canton DM76 Remote Control Repair

Job Timeline (Ref 15297-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Canton DM76 Remote Repair Details

Manufacturer
Canton
Model
DM76
Customer's Fault Description
Recently purchased soundbase, as new in box but remote is unresponsive. Have used the remote from my other soundbase to confirm the unit it ok and issue is with the remote.
Remote Fixer Repair Response

This Canton remote arrived safely from Cheltenham and on testing was confirmed to be dead.

This was due to a blown IR LED.  This was replaced which restored full functionality. 

This remote arrived back ugt and on testing was found to be dead again.  This was eventually put down the solder on the IC which needed to be re-flowed, this most likely is what blew the main IR LED in the first place.  The IC was re-flowed and then the remote tested over a few days with no further issue. Returned to cust 27th Mar

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Canton DM76 Remote Control - Front Image

Canton DM76 Remote Control - Back Image