Job Timeline (Ref 15394-20)

A Timeline of this job can be seen below.

Arrived - 13-Mar-2023
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 27-Mar-2023
Repair Engineer : Martin Smith
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Dooya DC174A Remote Repair Details

Manufacturer : Dooya

Model : DC174A

Customers Fault Description : Remote just stopped working

Remote Fixer Repair Response (see below) :

This Canopy controller arrived safely form Gloucester and on testing was foudn ot be transmitting on each of the main buttons as per normal operation and the frequency was tested as 433Mhz which is correct.

The control was then tested randomly over a 2 day period with no issue being found.  It is possible that the remote needs pairing with the canopy, failing that it could be an issue with the canopy receiver itself.

A Duracell battery will be supplied fitted on return to eliminate the possibility of it being the customers battery at fault. 

 

Remote Images