Linn and Arcam CR289 Remote Control Repair

Job Timeline (Ref 15458-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Linn and Arcam CR289 Remote Repair Details

Manufacturer
Linn and Arcam
Model
CR289
Customer's Fault Description
Hifi Remote Controls for Linn Kairn PreAmp and Arcam α7 SE Cd player. Both remotes are (were) cross capable for use with both components.
Remote Fixer Repair Response

These two remotes arrived safely and on testing both were found to transmit but the Linn remote had a sticky "2" button which when pressed would take a considerable time to return to its open position.

When this button was pressed it would stop the receiver from receiving any other button press.

The Linn was opened and the issue was found to be a small amount of contamination over the button array. This was cleaned up and the rest of the PCB checked for other issues with no problems being found.

The Arcam was opened to check for defects and there was slightly cracked solder joints on the battery terminals, these were resoldered but this is not being charged for as it was not showing as a fault.

The code being emitted from each remote were tested and both matched the same codes. 

The payment on this page is for the repair to the Linn remote. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Linn and Arcam CR289 Remote Control - Front Image

Linn and Arcam CR289 Remote Control - Back Image