Truma mover SE Remote Control Repair

Job Timeline (Ref 15460-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Truma mover SE Remote Repair Details

Manufacturer
Truma
Model
mover SE
Customer's Fault Description
I inherited this remote when I bought the second hand caravan and it only sometimes turns on and when it does it stays flashing. The battery compartment is of poor design with springs both ends of the terminals. Over time these springs have become distorted making it difficult to replace batteries to guarantee good connection. It would seem that someone in the past has tried to open it, presumably to make a repair.
Remote Fixer Repair Response

This Truma Caravan motor mover remote controller arrived safely from Bournemouth and on inspection was found to rattle when shook.

The power switch had no effect.

When opened the PCB was loose inside the controller, all 3 of the mounting pins were broken.  The PCB was hot glued back into place which restored full functionality.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Truma  mover SE Remote Control - Front Image

Truma  mover SE Remote Control - Back Image