Job Timeline (Ref 15550-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 15-May-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-May-2023
Repair Engineer : Martin Smith
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dimplex optimist Remote Repair Details
Manufacturer : dimplex optimist
Customers Fault Description : Thrown by a child. Rattling inside not working
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was confirmed to rattle when shook.
When opened this was found to be a metal RF shield breaking away from the PCB. This was refitted. When adding fresh batteries the remote would power up and state that it needs pairing (this remote cannot locate the receiver due to it not being on the premises of the receiver.
The customer is to test the remote out fully on return.
This other remote that was sent in error will be returned with this remote.
Remote Images
