Job Timeline (Ref 15592-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Apr-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Apr-2023
Repair Engineer : Martin Smith
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Gazco Riva2 Remote Repair Details
Manufacturer : Gazco
Model : Riva2
Customers Fault Description : Not working at all. Nothing showing on screen. Changed batteries but no change. We think the terminal is broken.
Remote Fixer Repair Response (see below) :
This gas fire remote controller arrived safely from London and on inspection was found to have a badly damaged battery cable and also a faulty regulator, the regulator and cable were replaced which restored full functionality.
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