Job Timeline (Ref 17477-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Apr-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-May-2023
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Alkaline battery leak caused damage to battery clasp/spring/negative terminal. Corroded and broke terminal. Needs new spring minimum
Remote Fixer Repair Response (see below) :
This Velux remote arrived safely from Penzance and on inspection was found ot have a missing battery terminal due to battery leak corrosion.
The missing terminal was replaced which restored full functionality.
Remote Images