Job Timeline (Ref 17484-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-May-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-May-2023
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Seems to fade in and out, if you press and put a bit of pressure on the middle of the remote, front to back, it comes to life.
As I say, if you leave it, it fades in and out, so for instance it loses the time etc.
It does work, but not very well & im concerned about its reliability
Remote Fixer Repair Response (see below) :
This Velux remote arrived safely and on testing was found to have intermittent power.
On opening there was a component hanging off the PCB from one end (see image), this was causing an intermittent connection, This was resoldered firmly into place and then the remote was tested over a 24 hour period without any loss of power found.
Remote Images
