Job Timeline (Ref 17498-20)

A Timeline of this job can be seen below.

Arrived - 25-Apr-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-May-2023
Repair Engineer : Martin Smith
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Emberglow classic Remote Repair Details

Manufacturer : Emberglow classic

Customers Fault Description : There are 2 wires a red and black one that is connected to the battery in the remote control. The black wire has broken off from where the red wire is connected too. The back of the remote is held together with cello tape.

Remote Fixer Repair Response (see below) :

This Gas fire remote control arrived safely from Northampton and on inspection the battery cable and buttons were faulty.  A replacement battery cable and all 4 buttons were replaced which restored full functionality.

The plastic battery cover was missing, this cannot be replaced as spares are not available. 

Remote Images