Job Timeline (Ref 17587-20)

A Timeline of this job can be seen below.

Arrived - 05-May-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 17-May-2023
Repair Engineer : Martin Smith
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Bose Remote Repair Details

Manufacturer : Bose

Customers Fault Description : The remote doesn’t come alive at all. Looks like dust has entered the screen as well

Remote Fixer Repair Response (see below) :

This BOSE RC-X35L + TV  remote controller arrived safely from Downton and on testing was found to be dead.

This was due to a cracked 1R SMD resistor, a replacement was fitted which restored full functionality (see image).   It is important to note that when fitting batteries in this remote it will take a few seconds to first power up.  The screen was wiped clean internally as well as there was dust present.

Remote Images