Job Timeline (Ref 17670-20)

A Timeline of this job can be seen below.

Arrived - 11-May-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 31-May-2023
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Dimplex RC01-010 Remote Repair Details

Manufacturer : Dimplex

Model : RC01-010

Customers Fault Description : None of the buttons are working

Remote Fixer Repair Response (see below) :

This Dimplex Fire remote control arrived safely from Nottingham and on testing was found to be dead.

When opened this was due to the negative wire from the battery terminals being broken due to a battery leak.  The wire was replaced and then the solder on the main IC reflowed which restored full functionality. 

Remote Images