Job Timeline (Ref 17769-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-May-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Jun-2023
Repair Engineer : Martin Smith
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AA3 Remote Repair Details
Manufacturer : AA3
Customers Fault Description : two buttons on the remote on the Fan fan speed/side are not working. the OFF button at the bottom right and the button marked LOW just above the OFF button. I will remove the batteries prior to posting, but when the batteries are in, when I press the LOW button OR the OFF button, the red indicator light at the top middle of the remote does not light up. When I press the other buttons the light comes on, to confirm that it has power & it has power and is ready to work.
Remote Fixer Repair Response (see below) :
This Ceiling Fan remote control arrived safely and on testing was confirmed to have 2 non responsive buttons.
This was due to corrosion in the print caused by a battery leak. The print was reworked which restored full functionality.
Remote Images