Job Timeline (Ref 17783-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-May-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Jun-2023
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Suddenly stopped working - we can randomly get it to work, but very infrequently.
Remote Fixer Repair Response (see below) :
This Velux Blind remote controller arrived safely from East Sussex and on testing was found to be intermittent.
On opening there was corrosion on the pins of the IR LED (see mage), the LED and also the oscillator were replaced which restored full functionality.
Remote Images
