Job Timeline (Ref 17794-20)

A Timeline of this job can be seen below.

Arrived - 31-May-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Jun-2023
Repair Engineer : Martin Smith
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Somfy Remote Repair Details

Manufacturer : Somfy

Customers Fault Description : Led's stopped working i have changed the battery but no LED's working i am sending both batteries with the remote

Remote Fixer Repair Response (see below) :

This Somfy Electric Awning remote control arrived safely from Coventry and on testing was found to be dead. (no batteries were included with the remote)

This was due to one of the buttons being low in resistance.  All 4 of the main buttons were replaced which restored full functionality (see testing video) 

Sun Shade / Awning Controller Testing Video

Remote Images