Heki Remote Control Repair

Job Timeline (Ref 17806-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Heki Remote Repair Details

Manufacturer
Heki
Customer's Fault Description
None of the buttons work and remote get warm when batteries left in.
Remote Fixer Repair Response

This Caravan Electric Roof Light remote control arrived safely from Carlisle and on inspection was found to have a custom battery block. 

On testing the remote was dead and the batteries were confirmed to drain.

On closer inspection whoever fitted the custom battery block had soldered the power source in the reverse polarity (+ to - and - to +).  The battery block was refitted correctly which then restored full functionality.

 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Heki  Remote Control - Front Image

Heki  Remote Control - Inside Image

Heki  Remote Control - Back Image