Job Timeline (Ref 17855-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Wharfdale Vista 100 Remote Repair Details

Manufacturer : Wharfdale

Model : Vista 100

Customers Fault Description : Volume up + button is no longer working & other buttons are starting to fault or take more pressure to work. Please could you repair the remote and possibly draw/paint on button banners

Remote Fixer Repair Response (see below) :

This soundbar remote arrived safely from Southend On Sea and on testing was confirmed to have various non functioning buttons.

On opening this was due to contamination over the button pads and PCB.  Both were cleared of all contaminants and then button caps fitted under the circular nav array.  Full functionality was restored to all buttons (see testing video)

The icons on the buttons were rubbed off due to use over the years, we do not repair cosmetic damage as parts are not available we only repair functionality. 

Sound Bar Controller Testing Video

Remote Images