Velux Integra KLR200 Remote Control Repair

Job Timeline (Ref 17891-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Velux Integra KLR200 Remote Repair Details

Manufacturer
Velux
Model
Integra KLR200
Customer's Fault Description
Tried both remotes after the winter ended. Neither worked, despite inserting new batteries. I have an unused but new spare, which is working with new batteries inserted.
Remote Fixer Repair Response

These two Velux windows remote controls arrived safely from London and on testing one had intermittent power and the other was totally dead.

Both were found to be due to the same issue caused by a battery leak.

The terminals were contaminated / corroded.  Once the terminals were cleaned up and then re-plated full functionality was restored to both (see testing video) 


Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Velux Integra KLR200 Remote Control - Front Image

Velux Integra KLR200 Remote Control - Back Image