Job Timeline (Ref 17911-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-Jun-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Jun-2023
Repair Engineer : Martin Smith
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DD2 Remote Repair Details
Manufacturer : DD2
Customers Fault Description : Dosent work
Remote Fixer Repair Response (see below) :
This DD2 Fan remote controller arrived safely from Leeds and on testing was lighting up but not transmitting the infra red signal.
This was found to be due to cracks in the print around the IR LED. The print was reworked which restored full functionality.
Remote Images