Mertik Maxitrol Remote Control Repair

Job Timeline (Ref 17918-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Mertik Maxitrol Remote Repair Details

Manufacturer
Mertik Maxitrol
Customer's Fault Description
When I press on, it shows as if it is turning the fireplace on but gets stuck in this mode - and the fireplace does not receive a signal to turn on. So I cannot turn on the fireplace and the remote becomes unresponsive.
Remote Fixer Repair Response

This gas fire remote arrived safely from Northwood and on testing was foudn to "freeze" when trying to power the remote up.

On opening a component test was carried out with no issues bein found, it was decided to re-flow the solder on the main IC which when retested seems to have restored normal functionality to the handset. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol   Remote Control - Front Image

Mertik Maxitrol   Remote Control - Back Image