Job Timeline (Ref 17957-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Jun-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Jun-2023
Repair Engineer : Martin Smith
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Willowbrook Remote Repair Details
Manufacturer : Willowbrook
Customers Fault Description : Hi, enquiring for an elderly friend, he has a willowbrook recliner the remote 'pig tail' lead has deteriorated & wiring is now unprotected in places which needs replacing & the button for raising the chair from recline to max upright works but needs to be pressed very hard to activate, he has arthritis & finds it very hard to use.
Remote Fixer Repair Response (see below) :
This Willowbrook Recliner remote control arrived safely from Chipperfield and on inspection was found to have a badly damaged cable and worn button contacts.
A replacement straight cable was fitted (we cannot get the curly kind) and then replacement conductive pads were glued under each of the buttons.
Remote Images
