Job Timeline (Ref 17961-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 16-Jun-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Jun-2023
Repair Engineer : Martin Smith
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B&Q colours ceiling fan DD2 Remote Repair Details

Manufacturer : B&Q colours

Model : ceiling fan DD2

Customers Fault Description : The red light on the front of the remote control lights up when you press them but they are not operating the fan or light. We have tried changing the batteries but this has not worked either.

Remote Fixer Repair Response (see below) :

This Ceiling fan remote control arrived safely from Romford and on testing was foudn not to transmit a signal on any button press.

This was due to a small crack in the print around the IR LED.  The print was reworked which restored full functionality. 


Remote Images

B&Q colours ceiling fan DD2 Remote Control - Front Image

B&Q colours ceiling fan DD2 Remote Control - Back Image