Job Timeline (Ref 17972-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Jun-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Jun-2023
Repair Engineer : Martin Smith
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Celsi Electric Fire Remote Repair Details
Manufacturer : Celsi
Model : Electric Fire
Customers Fault Description : Remote not working and when battery installed lights keep flashing. Also some buttons do not spring back when pressed.
Remote Fixer Repair Response (see below) :
This Celsi remote arrived safely from Gloucester and on testing the button response was poor and some would be sticky.
On opening the issue was found to be due to contamination over the button array and PCB. The pads and PCB were cleared of all contaminants which restored full functionality.
Remote Images