Purpleline Remote Control Repair

Job Timeline (Ref 18003-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Purpleline Remote Repair Details

Manufacturer
Purpleline
Customer's Fault Description
Device will not switch on. App Also top left button does not work. Appears to be a connection issue as this has been an intermittent problem that has got worse over time
Remote Fixer Repair Response

This Ego remote controller arrived safely and on testing was found not to respond to its double power button press.

When peeling back the facia there was a mass of contamination over many of the button contacts.

The PCB was cleared of all contaminates which restored full functionality to all buttons. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Purpleline   Remote Control - Front Image

Purpleline   Remote Control - Back Image