Job Timeline (Ref 18005-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Jun-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Jul-2023
Repair Engineer : Martin Smith
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DD2 5 blade ceiling fan Remote Repair Details
Manufacturer : DD2
Model : 5 blade ceiling fan
Customers Fault Description : One of the thin wires came off. To thin to solder then the other one came off. Light switches on and off but not fan speeds.
Remote Fixer Repair Response (see below) :
This ceiling fan remote arrived safely and on testing was found to have non functioning buttons on the bottom row.
On opening the battery wiring was reworked prior to arrival with us and unfortunately was soldered to an incorrect part of the print. The wiring and print was reworked which restored full functionality.
Remote Images