dometic seitz heki Remote Control Repair

Job Timeline (Ref 18007-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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dometic seitz heki Remote Repair Details

Manufacturer
dometic
Model
seitz heki
Customer's Fault Description
no function [ will not open roof ], also hi usage of batteries
Remote Fixer Repair Response

This Heki roof remote control arrived safely from Kent and on inspection the mounting screw for the PCB was missing as well as its screw socket.

On testing the remote was found to transmit on each of the top 2 buttons (the bottom 2 are not used and are missing their spacers)

It was when talking to the customer whilst testing that the remote was found to no transmit on a few occasions.

When testing the button resistance it was found that the resistance across the switch when not activated was erratic, both the top buttons were replaced.

The customer is to test the remote fully on return. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

dometic  seitz heki Remote Control - Front Image

dometic  seitz heki Remote Control - Back Image