Job Timeline (Ref 18049-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Jun-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Jul-2023
Repair Engineer : Martin Smith
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VELUX Remote Repair Details
Manufacturer : VELUX
Customers Fault Description : Window blind remote has stopped working. No buttons are working. Opening up the battery case and there was a lot of white crystals. I have changed both AAA batteries and it is still not working. We have 2 Velux blinds and the 2nd remote still works with both window blinds, so the fault is with the remote.
Remote Fixer Repair Response (see below) :
This Velux remote control arrived safely from France and on testing was found to be dead
On opening the button array was found to have suffered corrosion form a battery leak (see image). The print was reworked which restored full functionality.
Remote Images
